Unscrew the mounting bracket and remove the eyeball from the mount. Use the provided hex wrench to remove the screws from the back of the camera. Carefully separate the two halves of the camera taking care not to damage the gasket. The reset button will be located on the camera’s motherboard underneath the lens as illustrated below. While the camera is still plugged in, press and hold the reset button for 30 seconds. The camera will reset to the factory defaults and should automatically be recognized by your NVR if it is plugged directly into the NVR. If the camera is plugged into a switch then you will need to perform a device search to add it and possibly modify the camera’s IP address to match your default gateway.
